BUILT FOR USA & CANADA

More power. More range. More freedom.

High-performance electric bikes for commuting, trail riding, and long-range adventures—backed by responsive North American support.

Secure checkout • Fast dispatch • Dedicated customer support

UL-certified models Battery and electrical-system safety
Fast North American delivery USA and Canada fulfillment
Up to 24-month coverage Key components on eligible models
Real customer support Help choosing and owning your bike

Questions before you ride?

Answers about delivery, warranty, safety certification, and choosing your e-bike.

What is TEXEBIKE?

TEXEBIKE is an online electric-bike retailer serving customers in the United States and Canada. We focus on high-value models for commuting, long-range riding, and all-terrain use, supported by North American fulfillment and customer service.

How long does shipping take?

Most orders are processed within 1–3 business days after payment confirmation. Delivery time varies by model, warehouse, destination, carrier availability, and oversized-item handling. Tracking is emailed after shipment.

What warranty coverage is included?

All e-bikes include 24-month coverage for the motor, battery, and controller, plus 12-month coverage for other eligible parts. Coverage varies by model and applies to eligible manufacturing defects under the warranty terms.

What is the e-bike return policy?

You may request a return within 15 days after receiving the item. The e-bike must meet the return conditions, and return shipping or restocking fees may apply. Review the Refund Policy before ordering.

How do I contact TEXEBIKE support?

Use the Contact Us page for pre-sale questions, delivery support, troubleshooting, or warranty requests. Include your order number and photos or video when reporting a product issue.

Are your e-bikes suitable for commuting?

Yes. Many TEX EBIKES models are suitable for daily commuting, short trips, city riding, and recreational use. For commuting, we recommend choosing a model with strong battery range, comfortable geometry, reliable brakes, and suitable tire size for your riding conditions

Are your e-bikes good for winter riding?

Fat tire e-bikes can provide better stability on light snow, gravel, and uneven roads. However, riders should use caution in winter conditions, reduce speed, avoid icy surfaces, and store the battery properly in cold weather.

Are your e-bikes UL certified?

Certification information, including UL 2271 battery safety and UL 2849 electrical-system safety where applicable, is shown on the relevant product page and supporting documents.